ACCOUNT MANAGER

marketing agency account manager

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thunder::tech is seeking an Account Manager to join our Account Services Department (ASD). The ASD is more than just day-to-day project coordination; we also provide account management, strategy, media buying and planning and business development.

An Account Manager must be proactive and committed to build and manage lasting client relationships. Account Managers are responsible for overseeing accounts that were previously in discovery with our Business Development Team. The individual will also serve as a project manager, working with our Department Managers and production teams to ensure client projects are moving along and deadlines are being met. This position requires a motivated, organized and team oriented individual who is proactive and continuously willing to take on multiple projects and clients at any given time.

Specific Responsibilities:

Develop, maintain and extend client relationships
Work with each client to establish target goals and objectives
Day-to-day client relationship management
Develop and execute on strategic recommendations
Stay abreast of changes in markets and technologies to be able to analyze accounts
Involved in brainstorming and troubleshooting processes, creativity and problem solving
Motivate others and utilize negotiation skills as needed
Work through a sales and farming process to pitch services that meet client needs
Ability to give “color” to possibly “black & white” situations to find a solution that works for both agency and client
Critical thinker who can reframe client requests to provide solutions agnostic of medium

Primary Qualifications:

Strong organization and time management skills are required
A team-oriented person who is motivated and an effective communicator
Ability to provide project direction to production team members
Ability to generate and present ideas
An excellent understanding of client care
The ability to work independently and as part of a team
Ability to manage several tasks at once

Expected Experience:

Bachelor’s degree in marketing, advertising, communications or related program
Minimum of 3-5 years’ experience in a marketing role
Prior Agency experience is a plus

Sound good? Send us your résumé and a link to your online portfolio via this short form and we’ll get this party started.

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"thunder::tech has given me an innovative place to grow and evolve my talents from day one. I truly appreciate the level of education and the culture to explore what I feel passionate about every day."

- Anthony Mahramus, Optimization Freelancer

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A Human-Friendly Culture

And one more thing... At thunder::tech, “diversity & inclusion” is more than just an HR initiative—it’s baked into our culture. A human-friendly culture means literally to come as you are - a human being. We believe that openness to gender identity, race, sexual orientation, physical ability, age, ethnicity, background and perspective drives innovation and creates the strong foundation that helps our team members and agency grow. Ensuring a wide range of voices isn’t just good business, it’s the right thing to do. When we are representational of the clients we serve and their customers, we can be more empathetic, insightful and empowered to create the best possible solutions. Have a seat at the table—we want to hear what you have to say.

All information submitted will only be used by thunder::tech.